Game Club works with quality products and wants you to have the best possible experience. Our processes follow the Consumer Protection Code.
1. Purchase Refund
Deadline: up to 7 calendar days after receipt
The product must be:
Unused
In original packaging
With tag attached
With receipt
2. Defective Product
Deadline: up to 30 calendar days
We will analyze the item. If a manufacturing defect is confirmed, we will exchange or refund it.
3. Products not eligible for exchange
Damaged due to misuse
Washed, used, or without tags
4. Request
Contact us via WhatsApp (16) 1786-75462, providing:
Full name
Order number
Reason
Photos (if necessary)